This Code of Conduct is designed to protect the rights of consumers, and promote fair, professional sales practices


The Code of Conduct is for leading Solar, Energy Storage and Related Service Providers in Australia to show they are delivering high quality service.

 

This is a Code designed to bring together customers and the industry to get the best outcomes for everyone.

 

The Code is governed by an independent board, made up of representatives from consumer advocacy organisations and industry peak bodies.

 

Want to become an Approved Provider?

Find out more here.

 

To be confident that you’re dealing with the best Providers out there, look for the Approved Provider logo or search the directory here


Why Join

Joining the Code of Practice is good for your business and your customersIt gives customers peace of mind that they’re dealing with an honest and reputable provider, which can give you more business. It’s a win-win. Read more...

Code of Conduct

 The Code of Conduct is voluntary and solar businesses have to meet and maintain a standard of practice to be an Approved Provider. Read more...


Customers

Approved Providers have voluntarily committed to the Solar, Energy Storage and Related Services Code of Conduct, designed to put customers first, and have been independently vetted. Read more...

Complaints

Approved Providers’ have voluntarily agreed to do their business in accordance with the standards set out in the Code of Conduct. If you believe they have not met these standards, please follow the complaints process. Read more...